Privacy Policy

1. Introduction

Whatsbot ("we", "us", or "Company") operates the Service. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service, including any related applications, websites, and tools.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Service includes:

• Phone Numbers: Required for WhatsApp messaging functionality
• Session Data: Tokens, session IDs, and authentication credentials
• Message Metadata: Timestamps, sender/recipient information, and delivery status
• Account Information: Username, password hash, and profile settings
• Usage Data: API calls, feature usage, and service logs
• Device Information: Browser type, IP address, and device identifiers
• Message Content: Only stored if explicitly required by your use case; otherwise deleted

3. How We Collect Your Information

Information is collected through:

• Direct input when you create an account or configure settings
• Automatic collection through server logs and API interactions
• WhatsApp Web API data transmission when using messaging features
• Cookies and session storage in your browser

4. WhatsApp Data and Handling

Whatsbot uses WhatsApp Web APIs to facilitate messaging. Please note:

• We do not permanently store message content unless specifically required by your configuration
• Messages are processed in real-time and may be temporarily cached for delivery
• Message metadata (timestamps, status) may be retained for analytics and troubleshooting
• All WhatsApp data transmission is subject to WhatsApp's own data policies
• We are not responsible for WhatsApp's data collection or usage practices

5. Authentication and Verification

For authentication purposes, we may:

• Generate temporary authentication tokens and session identifiers
• Store session data to maintain your login state
• Implement multi-factor authentication if available
• Retain verification logs for security purposes

These tokens expire after a defined period and are not used for purposes other than authentication.

6. Security Measures

We employ industry-standard security practices including:

• HTTPS encryption for data transmission
• Secure password hashing and storage
• Minimal data retention policies
• Access controls and authentication mechanisms
• Regular security audits and updates

However, no security system is completely impenetrable. We cannot guarantee absolute security of your data.

7. Use of Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Authenticate users and maintain account security
• Process API requests and execute messaging operations
• Monitor and analyze Service usage and performance
• Detect, prevent, and address fraud or security issues
• Comply with legal obligations
• Communicate with you about Service updates or issues

8. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information. However, we may share data:

• With Service Providers: Third parties who assist in operating the Service
• For Legal Compliance: When required by law or legal process
• With WhatsApp: Inherently, through API communications
• Business Transfers: In the event of merger, acquisition, or asset sale

9. User Responsibility and Consent

You are responsible for ensuring you have proper legal consent before using Whatsbot to send messages to any recipient. You must:

• Obtain explicit consent from message recipients
• Comply with all applicable privacy laws and regulations
• Provide accurate privacy notices to your message recipients
• Maintain records of consent if legally required

10. Data Retention

We retain your data only as long as necessary to provide the Service. Generally:

• Account information is retained while your account is active
• Message metadata may be retained for 30–90 days for operational purposes
• Logs are retained for 30 days for security and troubleshooting
• You may request deletion of your data at any time

11. Your Privacy Rights

Depending on your location, you may have rights including:

• Right to access your personal data
• Right to correct inaccurate data
• Right to request deletion of your data
• Right to object to processing
• Right to data portability

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

• Email: privacy@whatsbot.com
• Address: Jaipur, Rajasthan, India

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by updating the "Last Updated" date at the top of this page. Your continued use of the Service constitutes acceptance of the updated Privacy Policy.